Introduction
Multora UK Limited ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information
- Full name
- Contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely by our payment providers)
Technical Data
- IP address and browser type
- Device information
- Usage data (pages visited, time spent on site)
- Cookies and tracking technologies
How We Use Your Information
We use the information we collect for various purposes:
- To process and fulfill your orders
- To communicate with you about your account or transactions
- To provide customer support
- To improve our products, services, and website
- To prevent fraud and enhance security
- To comply with legal obligations
- For marketing purposes (where you have given consent)
Data Sharing and Disclosure
We may share your information with third parties only in the following circumstances:
Service Providers
We engage trusted third parties to perform functions and provide services to us, including:
- Payment processing
- Order fulfillment and shipping
- Marketing and analytics
- Customer service
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure payment processing
- Regular security assessments
- Limited access to personal data
However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under data protection laws, you have rights including:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing
- Objection: Object to certain processing activities
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us using the details below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Deliver targeted advertising (with consent)
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when revisions were made. We encourage you to review this policy regularly.